help@quickenloans.com: Quicken Loans Customer Service Email in USA
Comment
Mortgage insurance 2/7/2018
Hello Quicken loan this is Johnny Campbell at 118 marywood Dr. High point ,NC and I would love for my mortgage insurance to stop thanks for all you do. good day.
Removal of mortgage insurance on loan
I need to find out how to remove the mortgage insurance from my loan, loan number 3392940341, since I have now paid down my loan below 80%. Please contact me to help me remove the mortgage insurance from my loan.
Loan 3398421172
I received a letter from you about the loan number above however I have NOT APPLIED for any such loan. Please check into this and reply to me. Thank You. Mike B.
Deletion form
I can't copy, print or fill-in information on this form. Mail would have been faster.
No financing
The letter I received from your office, with reason why I was not being financed, did not match up with the conversation I had with the Senior Purchase Banker. I was told by Brandi Brown that, I was not approved because they did not like my over all profile. My profile would mean my race, gender, marital status,age,ect. I had the amount of money required for closing.
I was blacklisted
In addiction to my comment, I was "black listed", by Brandi Brown, the Senior Purchase Banker, to other mortgage companies.
New email address
Loan no. 3349721180
I have a new email address old (helga_glenn @me.com)
My new email address (newhelgaglenn @gmail.com). Please change it, so I can get into my account.
Thank you!
I have been issued a new bank card
Please contact me as my mortgage account is due.. My no. is 413-317-7100.... Thank You.. Eleanor Macarthur.
Copy of statement
Can I get a n E-mail copy of my latest statement
Loan
77 Hurlbut street
Westwood N.J.
Mortgage insurance protection
Loan#3316691415
I would like to have my MIP removed from my loan. Would you please provide me with more information?
Loan payment
My wife obtained a loan from you all approx. 3 months ago, she has not received any information/monthly bill as of yet. her loan # is 3399352026. we have letter dated 4-10-2018 as a welcome letter and explaining some info. she has looked on her checking account, no payment has been made. Please call her at 502-437-2240, no need to e-mail she will not get the e-mail. she wants to setup as auto payment.
Sorry for the inconvenience
sorry for the inconvenience, my wife was looking for your name on her online cking acct, only a ck # showing, no need for a call, she will be calling you to set up auto pay, thanks.
Need statement for loan payment
I need a statement to send my mortgage to and I also need to get on the website to see my statement also.
Home refinance
I'd like to speak with a rep as I have been in the hospital and was unable to sign the title docs. your help would be appreciated.
Ryan R Preble
15110 E. Palomino blvd.
fountain hills, az 85268
home phone 970-739-6380
Equity accelerator
Just checking to see if my monthly payments will be taken out, half on the friday after each of my payday (Thursday). That's two half payments a month. I also arranged to give $100.00 extra, each payday.This has been the way I have had it done for 13 years, and it works very well.
Housing scam
Sir or Madame:
Nov 2017, I applied for a home loan, approved for 60,000 and assigned a Realtor: Patty Wallace - Harvest Hills Realty. Ms. Wallace showed me two brand new homes ready for purchase. Then suddenly, I received a letter from Quicken Loans stating that I was no longer eligible for the loan. I didn't question the decision, I thought that was the end of the matter and decided to focus on finding an apartment considering I had submitted my notice to vacate and would soon be homeless. But the Realtor continued to contact me. I explained that the loan was denied and I could no longer afford a home purchase. The Realtor stated, "I have a home for you!" I now know that Quicken Loan did not deny the loan and this was just a ploy by the Realtor to sell this old, dilapidated house.
The Realtor led me to believe that the home loan was denied and that I could not qualify for the new home loan that I wanted; therefore, I could only afford this old 1948 house. I have had nothing but problems since I moved into the house in Feb 2018; but, November has been the worse. I had not been in the house a year and the stove had to be replaced. The Heating Unit went out the same month and that needs to be replaced. The heart of Winter and I have no Heat! The pipes are so old, hard water has clogged my washing machine. Also in November, there was a leak underneath the kitchen sink that was so bad, it actually leaked out into the holes in the kitchen floor tile and underneath the kitchen floor cabinets. Now, all of the kitchen cabinets have rotted.
I have Epilepsy, Disabled Veteran on a fixed income. After being told I was approved for a home loan, I submitted my notice to vacate my apartment and showed new homes; then suddenly I was told the loan was denied and showed the 1948 house. I feel Ms. Wallace USED ME! I feel Ms. Wallace is a CROOK! I am paying 246.49 monthly principle, over 100.00 a month in escrow for 43.00 monthly insurance and 3.50 in taxes.
This house should have never been sold. It is infested with lizards, drain flies and rain floods the yard completely. I was taken advantage of because of my disability.
Is Quicken associated with these lenders? I have had three Mortgage Owners in less than a year: InterLinc - Dovenmuehle - RoundPoint.
Will someone contact me about this matter? I can't believe I have been treated like this.
Loan# 3367561415-escrow shortage
Loan # 3367561415. I have been getting conflicting information about my escrow shortage, this needs to be addressed asap. I have received 3 different amounts. Called you and paid the 2nd amount with my debit card, next statement says the new shortage is $25.13. Now you say my payment is going from $882.56 to $1006.96 on 2-01-2019. This all goes back to me changing my home owners insurance. I have been trying to work with you all this time, no answer on your part. NOTE my payment prior to the change in the insurance was $830. monthly. I can not pay $1006.96 a month and even buy food, meds, or anything else. YOU need to respond to this email, prior to the Feb due date, so that I can make this go away. This is my 2nd email and 4th phone call on this subject. I have never missed or been late on a payment. Thank you in advance for your cooperation.
Property tax shortage
I have been with Quicken Loans for quite sometime and can say that my recent experience with them over the phone has been not only disappointing, but has changed my views of the company in general. In the past I've never hesitated to refer friends and family to this company, but after today's interactions with an Amanda and a Cherish I will definitely no longer be promotioning Quicken Loans It's nothing like looking at documentation, yet being basically called a liar by this supposent support group. Congratulations on becoming like all other corporation as soon as loan is paid off I will have nothing to do with this company again.
Phone calls
My caller ID is receiving as many as 6 calls a day. I am not able to hear well enough to answer these calls and would like them to stop. I have no intention of refinancing my mortgage, although I continue to make my payments on time and know that I am eligible to no longer be paying PMI/MIP your company has made no attempt to rectify this. You are only interested in redoing another long term mortgage. I would prefer that you tell your staff to stop calling me. I regret ever using you services.
Need help making 2 payments ASAP!!
I need help because I currently have no phone service. Previous neighbors gave me a new Republic Wireless phone a few months ago. They were even making the monthly payments. However, they recently moved overseas and I need to pick up with the payments. It is difficult to communicate with RW at will because because I have no phone service now. SO, if some will email me I would like to make 2 mortgage payments today. You have all of my info.
It was impossible to connect to a live person!
A most horrible experience! tried to talk to a real person for 15 min, just music and tape that any min Ill be connected to a somebody!!!! I had 1 question, but no way to ask for help!!!! This is no way to do business!!!!! I want to ask my question and get a response from a real person!
Billing statement
I have not received any Billing Statement since 2018. I have been paying on the dot, but I want to be sent a reminder in the form of a billing statement.
Please send me a billing statement regularly, so I can keep tract of my loan.
Sincerely
Interested in buying the house next door
Hi the house next door 3222 Luther Rd Durham N.C. 27712 ex-owner Mr. Scotts. That I believe is bank own now, I like to buy it, because I live next door. Can someone helps me 919-619-5067 or 9193815339. Elaine Leong and John Jopchak.
Escrow payoff receipt
I have not received proof of my loan final payment and released of lien and my insurance co. needs to no. that a lien is not on my policy.
Change due date on loan payment
I was wandering if I can change the due date on my home loan, my check comes in on a later date now. Thank You.
Need old e-mail changed to my new e-mail
My old e-mail with quicken loans is rob0320 @hotmail.com I need it changed to: rob03201 @outlook.com I have been with quicken loans for years, my old loan #3372057895, has changed to: 3449477021 because I have obtained a new loan from quicken loans. So please change my login for Rocket Mortgage to: rob03201 @outlook.com
Scheduled payment confirmation letter
I just, it is now April 2, 2020, received the above mentioned letter informing me that my mortgage payment (3442959929) is due in the amount of $1,323.80 on March 26, 2020. Just a little late with the information I'd say, wouldn't you?
Also, FYI, the payment was made on March 25th and was not due until April. Enough said.
Annual Escrow Account statement and payment changing
Why can't I pay the shortage amount as a 1 time payment and keep my current monthly payment?
Insurance check
I need to know how to pay a contractor before we get started? The check from our home insurance for lists both our names and Quicken loans.
Voided check to citi bank
Coided check to citi bank was credited to account day after. I spoke to spokeswoman at quicken loans now i have a check for 13,725.00 need to know what i should with it loan #3449844591. thank you for your assistance.
Check for endorsement
Please call me at 937-836-6402 to get the check endorsed by quicken loanl so the roofing company can be paid for the replacement of the roof. My address is 7196 dominican dr. dayton ohio 45415
Mortgage payment sent to LoanCareLLC
We refinanced our mortgage . May 2020 payment was sent to LoanCare LLC and was processed to First Savings Bank no problem. The June 5, 2020 payment has yet to get there. I have a ton of correspondence as to where to send our payments that is very confusing. Our QL mortgage # was 3432878938. The new mortgage with First Savings is 0815039375. Was the payment sent to OL and if so have you forwarded to the appropriate place the payment is $2,856.33
Refund on good faith money
My husband & I applied for a loan last month, we have excellent credit so the agent said it will be fine. We were trying to combine 2 mortgages into one. Our agent asked for a $500.00 good faith check so we gave it and we had an appraisal the next day. The man was here all of 10 minutes, including outside and in, our home came in a little lower than we thought so the loan wouldn't work out, I asked about my money to be refunded and was told they will see how much the appraisal was. This week we got a $29.56 refund. We are both in our 70's and cannot afford to lose this kind of money. I find it hard to believe that an appraisal cost $430.00. If I was told this would happen I would of never tried doing the loan. We called our agent Joey Mehelich yesterday and he hasn't returned our call. I will definitely tell everyone not to use your company and put it on face book and twitter to warn people. If someone can help I would appreciate it greatly.
Thank You
Joyce Silverman
Rejection letter
I received a rejection letter for a loan number 3456368423 that i did not request. Who requested a loan using my name? I need to be sure someone is not trying to get a loan with my information.
New address after closing loan no.3374786240
24120 South Tamiami Trail - Unit 2132
Bonita Springs, FL 34134-7078
Refinance loan #3456850091
I was told awhile back that the completion and signing date on this loan would be Sept. 15 is that still going to happen? Let me know please.
Mike Mullen 505-382-4599
Signed closing in August
Signed closing on our property in mid August. We haven't received any copies of all the documents we signed. Meantime, received a statement from Quicken Loans that our first payment is due Ocober 1. 2020. We'll need said copies in order to arrange payment options. Can you help us? We don't want to start with one month late and fees etc. Thanks
Setting up an account
I just refinanced my Va loan and I need to set up an account. The account number is 3465901777. how do I do this?
View tax statement
I forgot my user name and password, how can i view my tax statement?