1-800-222-5500: Mazda Customer Service Phone Number in USA
Phone No
1-800-222-5500
Company
Department
Customer Service
Hours
5am - 6pm, 6 days PT
Region
USA
Note
Working hours on Saturday: 7am - 3pm PT.
Call helpline number to inquire and get support about Mazda cars and SUV's.
Call helpline number to inquire and get support about Mazda cars and SUV's.
The wrong email for one of your customers
Hi there, I have been receiving emails for a customer who purchased one of your cars around the 20th November 2017 and despite numerous emails to your customer service, blocking you as spam, unsubscribing from your updates I am still receiving marketing mail.
I am NOT Wai Tsin, it seems this poor individual is also not getting their reminders for service appointments as you keep sending them to a person in the UK!! PLEASE, PLEASE, PLEASE will you update your records.
If this lack of response and action to my frustrated emails is any indication of your customer service then I would be hard pushed to even consider Mazda as a potential vehicle. I hope that you will actually contact the person concerned and remove MY email from your records, this is a copy of their service reminder.
Your Local Mazda Dealer
Service Appointment Reminder CRYSTAL MAZDA
MANAGE APPOINTMENT MAP & DIRECTIONS DEALER WEBSITE
Confirmation Code: X056D9KLGR
Date and Time: 05/30/2018 09:40 AM
Service Advisor: Stephen Christian
Vehicle: 2017 MAZDA CX-5
Repair Services: Tire 1
Dear Wai Tsin:
We know you haven't forgotten, but we thought you might appreciate a quick reminder about your upcoming service appointment.
We look forward to servicing your 2017 CX-5 during your 05/30/2018 09:40 AM appointment.
Click Appointment Details to manage your appointment directly. Visit us online for your general appointment taking needs.
We look forward to seeing you!
Sincerely,
Mario Rosa
CRYSTAL MAZDA
220 U.S. HIGHWAY 22
GREENBROOK, New Jersey 08812-
(732) 653-0140
Directions: Map to Dealership
The following services are scheduled:
REPAIR SERVICES:
Tire 1
Thank you and I hope never to hear from you again.