As a customers of Jet Blue for years we were disappointed when our return flight was cancelled abruptly without giving us early enough notice or any other option to leave the island? We are senior citizens 81 years of age and 84. It is a good thing a young man helped us to book a flight (United) who sent an empty plane down so we where able to get off the island. Can not understand how the worst airline (United) and not Jet Blue was able to send an empty plane to get us off the island. The total cost to us for tickets on United where $401.57 ea. plus the loss of our 6 days @ $257 a day, Food which we left in our apt.$? Who is going to reimburse us for these monies we lost. We understand u will reimburse the monies for our Jet blue tickets but what about the difference in our up front costs lost??
Cancellation of flight #788 Tuesday March 24 2020
As a customers of Jet Blue for years we were disappointed when our return flight was cancelled abruptly without giving us early enough notice or any other option to leave the island? We are senior citizens 81 years of age and 84. It is a good thing a young man helped us to book a flight (United) who sent an empty plane down so we where able to get off the island. Can not understand how the worst airline (United) and not Jet Blue was able to send an empty plane to get us off the island. The total cost to us for tickets on United where $401.57 ea. plus the loss of our 6 days @ $257 a day, Food which we left in our apt.$? Who is going to reimburse us for these monies we lost. We understand u will reimburse the monies for our Jet blue tickets but what about the difference in our up front costs lost??
Mr. and Mrs John Parlitsis