Official website: Ford Online Customer Service Link in USA

Company
Department
Customer Service
Region
USA

If the above contact didn't helped you, here are alternatives to reach Ford customer support.

USA

1-800-392-3673 - details
1-800-727-7000 - details
 - details

Comment

Arnold Davies

Thu, 09/24/2020 - 14:44

I took ownership of this SUV(CP20AAO) on the 25/08/20 only had it a week when a friend from another dealership advised me not to charge the vehicle, only received the Ford warning about the same problem on 12/09/20.

As i pay rather a large amount per month for a vehicle i am unable to use the electric, which was the main reason for having this vehicle as we do rather low mileage, there is no time scale as to when the problem will be fixed. with all other goods that are faulty or not fit for purpose you get either a refund or replacement, i await your comments.

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