Live chat: PlayStation Online Customer Service Link in USA

I need help with my account.

Need help forgot my Gmail password.

Hello my name is Jose Yanez I lived in United States, but I have a my kid who lives in Peru who downloaded a game on Saturday night and my credit card was charge twice. please let me know what do I need to do in order to a get a refund, thanks.

I was charged on 03/27 for 9.99. I did not request any service can you cancel what ever service was charged for and refund me the money please.

My ps4 account got scammed and they scammer changed password and (Email) but I know some account information about it.

My password isn't working and when i try to reset it i don't receive any emails i think ive been hacked.

It says I need to know my date of birth in order to verify but i put the wrong birth date and don’t remember and still have access of the address.. is it anyway I can still reset the password?

I need to speak to someone regarding a play station 4 Game issues. Please call me at (305) 763-6346.

Thank you

My PlayStation Vue isn’t work on my tv .. what should I do?

Hi, I need an assistant for this account. Activate double verification. I want to remove the mobile number.

I woke up this morning receiving an e-mail stating that my sign in Id has been changed...and now I can't even sign in to my account! I have tried numerous times to reset the password, but am not receiving the "Reset password" emails from Sony!! Please help!

I accidentally bought two ps4 games Friday the 13th and battle field 5.

I need my account back it got hacked and I can log in to my mail.

Hi, I need an assistant for this account. Activate double verification. I want to remove the mobile number.

I have a hack trying to control my account and has been sending racist message to my account. PSN: X-_iSuk

Hello,
My PlaystationPlus account should have been canceled months ago. However, I'm still being charged. I would again like to cancel my plus account, and receive the $24 i was charged.

Xbox wouldn't did their loyal customers like this. They are continuing to provide good customer service knowing the children are out of school and many off work... don't they work from home.

When i'm trying to reset my account password, i'm not able to give a correct answer in security answer.

My 12 year old son received this message: Access to PlayStation Network by this account has been banned due to violations of the PlayStation Network Terms of Service and User Agreement. We don't have any idea why. He certainly didn't do anything wrong or inappropriate. We have paid for 3 months of PlayStation plus and he has been locked out now for 4 days. I need to speak to someone.

I pre order the last of us part 2 a couple of months ago in the playstation 4 store because i do want this game, but sony issued automatically refund because of the game got delayed cause of the corona virus, Sony announced a new release date for it a couple of days ago, the problem is i never ever received my refund back from sony like i was suppose to from them, i did not know what to do, i tried to look up information on the internet and youtube but did not find much help, i went to the playstation 4 store to look at the last of us part 2, i thought if i went to pre order again that my old pre order would automatically return to me but i was wrong, i accident pre order the last of us part 2 again, i did not mean to, sony owes me money back, i am sorry i don't mean to be rude, but i pre order the last of us part 2 twice because of this, now i need help to refund my back from just pre ordering the last of us part 2 today on Wednesday april 29th. 2020, help me please Sony ok thank you.

I appear to be registered for a 2 step verification. I recently changed my password but could not log on BECAUSE I am not receiving a code to enter on my mobile phone. I cannot thus delete or change the two step verification or even check the mobile number used.

Please help me.

How can he get hi account back, I got a e-mail stating that my sign in Id has been changed, and now I can't even sign in to my account! I have tried numerous times to reset the password, but am not receiving the "Reset password" emails from Sony!! Please help!

Hello,
I am trying to get a refund for ps subscriptions. The PS4 is broken at the moment and nothing is open to fix it and I can not get a hold of anyone to talk to. Please cancel and refund all subscriptions fees. This is a very frustrating experience trying to talk to someone.
Thanks

Someone has bought an unauthorized play station account using my information. I do not own a play station and did not authorize such a purchase. Kindly close this account and investigate for a possible fraud. I do not authorize access to any of my financial institutions. Also you should make it easier to access such assistance on your home page. Kindly keep me informed.

I’ve been trying for a good two months now to get my ps4 working. I’ve tried everything and now it’s stuck in safe mode loop and i’ve tried everything to get out. It keeps saying i need to download the latest version but idk how to download it without a usb storage device. Help me asap please.

I got charged 500$ from my 5 yrs old account. Had my bank reversal but playstation denied now i paid 500 and my account is banned!! very angry. unban or give me my money back!!! cant get a hold of playstation due to covid19.

PSN support is notoriously garbage. Worst support ever. Phone support is closed, online live chat doesn't work, when I finally get through they immediately closed out the chat and it wouldn't let me back in. 0/10 should get new customer service.

Bought an online game that I was not able to access. Tried to get assistance from Playstation but chat not working and phone message states customer support not available. So I wanted a refund which I got from Paypal who also couldn't get in contact with Sony.

Received my refund and my Playsation account was immediately suspended. Now cannot access any games and customer support is nonexistent. Very frustrating!!!

Hi I need help ASAP. I almost finished my entire game of gta5 and after I uploaded my ps4 all the progress got lost but I saved it. How do I get my game back to where it was. Please help.

I redeem my codes, but there was a server error so the page refreshed and signed out, when I signed in again it said the codes already redeem, but I didn't find my offer.

I was charged for ps plus when i never wanted to have the recurring payments. I still use ps plus just not on this account anymore, it was just charged last night.

looking to see if I can get information to see if I can pinpoint where a transaction took place. I'm working a case where 800 dollars was used without permission and I'm trying to find out if I can track it.

Sincerely Detective Tim Holman (2297768500 ext1112)

My son bought a 12 months membership for playstation now. That is fine. I have a debit card attached to the playstation and it told me that is card was expired, which it was not. So I put in a credit card know I was 41.99 on both cards. Please help me.

Somehow I got logged out of my account, so I’m not able to play online. I think my email and password was changed. I need help signing back in.