Official website: Jackson Hewitt Online Customer Service Link in USA
Company
Department
Customer Service
Region
USA
Comment
Tax prep charge of 450 dollars
first time customer, i am being charged 450 dollars for tax prep. i am 72 yo and have never been charged anywhere near that. that is to the point of being dishonest and she prepared it in less than a day.
2016 Refund
My taxes have been offset by the state of Maryland due to Jackson Hewitt not filing my taxes correct. I tried to call customer service but they did not see a 2016 tax return for me in the system and I know i applied with you all that year.