1-800-543-3562: LifeLock Customer Service Phone Number in USA

I received an account warning email. I called your customer service who wouldn't help saying your database is forbidding discussion of my account. I'm legally blind and told you agent. He wouldn't help. I'd look it up on your website but i can't see it. According to the Americans with disabilities act, you must accommodate my disability. You better get to it before i report you to the us justice dept. I lost my vision from a grenade in desert storm. I'm sure you don't want me to go to the media, dav or va.

Mark Bowman
1728 Leisure Way, Crofton, MD 21114
410-721-5592

Please contact me regarding billing information, thankyou.

My trip upgrade shows no problems. What is the issue with this message concerning credit card?

My card kept gettin declined. Why?

Extremely poor customer service. My husband had been a Life Lock customer-in good standing-for many tears. Yet several months ago when-his account and my account were frozen-we are still attempting to resolve this problem. We have submitted the requested documents to Customer Service three-3-times. Each time Customer Service insists that the submission is-UNACCEPTABLE. Submission of these documents requires -BOTH MONEY AND TIME; SURELY LIFE LOCK CAN RESOLVE THIS ISSUE THE FIRST TIME. THEIR TV AD AS STATES THAT THEY WILL WORK TO RESOLVE ANY PROBLEM THAT IS ENCOUNTERED. WELL THIS PROLONGED DELAY IS COSTING US $549.50 PER MONTH=$279.50 x 2 ACCOUNTS. EITHER LIFE LOCK KNOWS HOW TO RESOLVE A RELATIVELY MINOR PROBLEM OR THEY ARE UNFIT TO PROTECT MY IDENTITY. It appears to be time to consider getting a new Identity Security Company, Linda-levcic @verizon.net.

My wife patsy l bowen lost her wallet. with all id's c/c's charge cards . pls update my acct. my phone 6613668782 and cell 661 378 1341. im on your c/s line and have been holding for 50 min at the time of this writing. I looked and looked for your HELP window and phone #. you need to improve your c/s and help line.
Simple window would have solved this. pls call me. change my e-mail. GOOD BYE.

In the last month, I have spent over 50 hours trying to get my Norton LifeLock issues revolved with no resolution. I have been sent to so many different representatives I can't count them all. I have been sent to supervisors, customer services, technical support, and not one of them has solved my problems. The worst experiences have been with them all. No one has any answers to simple questions. In technical support, they keep claiming they cannot hear me and hang up on me. One time a dog was barking in the background, it didn't bother me, the next time water was running and the rep could not hear me again. One time I was talking to a rep and a loud announcement for the Corona Virus came over the phone and I was disconnected and immediately the phone was ringing and another rep answered but said he could not hear me.

This has been like being in the Twilight Zone with no getting out. I am spending more time on the phone with Norton LifeLock and no answers. I have received way too many emails telling me my account has run out when I just paid and signed up. I have been hung up on several times by supervisors, reps, customer services, and the phone is always disconnecting me. It seems as if no one has been trained to know how to treat a customer. In all my professional career I have never been treated this way by any company. They told me they are not allowed to call me back for any reason after me being on the phone with them for over 50 hours. This is not customer service but self-serving. I can't seem to get through to anyone. I talk loudly because no one has been able to hear me. One day I spent over 5 hours on the phone with them and my phone went dead. It is like no one cares and perhaps they are being scammed and apparently are not aware of it. I have given my name, SS number, date of birth so many times, and even found out for over a year they had the wrong birthdate for me. So, who is getting my money? What is going on? They have had all my personal information for years now and they have to ask me every time about my personal information. I keep telling them they are supposed to be protecting me and yet they cannot even keep my information straight.

I have been in a deep grieving state as it is, my wife is dying from SLE Lupus and Alzheimer's disease. I should not have to put up with this kind of total lack of respect. I am a counselor, pastor, hospice chaplain, author, mentor, and I am stunned by the lack of professional approach to business I have received. It feels they have scammed me. I am at a loss of words to explain my frustration and inability to get through to someone who has an answer.