Official website: Whirlpool Online Customer Service Link in USA
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False info about oven
False info you state this oven (wfe715hoeso) is self cleaning it is not. We eat out a lot but due to stay at home orders because of virus we have been eating in. We just found out this stove is not self cleaning like state in booklet. Why would you sell false info to customers like this. We always purchased Whirlpool products in the past and been very happy. Now looking on inter net finding out many customers not happy with this product. We would like a real self cleaning model as a replacement thank you.
Whirlpool Washer WTW4855WH
I've tried to buy this Whirlpool washer in the Louisville Kentucky area for weeks but all the local stores are out of stock or won't give me a delivery date. The 3.8 cubic foot washer is the perfect size for my wife and I plus it comes in at a price we can afford. Will this washer be available any time soon and can you give me a date that it might be available in the Louisville area? There are a lot brands on the market but wife is loyal to Whirlpool.
Ice Make-Whirlpool Model WRT318FZDW, SN VS91294467
I purchased a 18 cu ft refrigerator from Lowe's on 15 Aug 19. When the ice maker makes ice, it all sticks together and to the tray. Mostly one large clump of ice. How can I prevent this? There does not appear to be an adjustment on the freezer compartment that I can find. The ice appears to melt and stick together.
Delivery of dishwasher purchased on line
Order # 0725980224 My delivery was between 8AM and 2 PM for 07-09. I called at 10 there is a 48 minute wait, I tried to chat twice, no answer in 30 minutes. If your local contractor is Home Depot they are 3 miles from my house, all their people have telephones I've seen them. Not even a phone call. It is 5 at night I've been here all day.
Microwave will not heat
Whirlpool microwave model MH6130XEQ2. 20 years old. To fix? To replace. Is there a new one that we could get from whirlpool that will fit the space now occupied by our model, if so please let me know. This is 3rd time to contact you with no answer. Please reply.
After sale service no demo no fitting for service
We have purchased Fully Automatic washing machine Yesterday dtd. 21.08.2020 but till date no one has approach us for Service after sale details are as under:
1) Dealer Tax Inv.N.693 dtd.21.08.2020 from M/s Om Punamiya Enterprises-Gholwad - 401702( Mah)
2) I have recd.SMS.for Service Request No.THA21082038859
Please look into it and revert back my Cell No. 9423906707.
Whirlpool refrigerator model# WRS325FDAM02
Need to purchase original OEM Ice Maker for this refrigerator. Can you please email me the Part # for the original ice maker above. Also, the price of a new ice maker assembly.
Thanks
Electric Range
I purchased an electric range {Model #878055 WFE05WHOHB in March 2020 from Lowes. Five months later we had to call your service department because the Bake Element stopped working. On August 21 the repair showed up and said he had to order the part. He has not returned with the part yet. I sent an to email Mark Bilzer CEO, Robert Campos Sr. VP of Global products and have not received any response. I am completely frustrated. Have someone contact me immediately please.
Extended warranty plan
Been trying to renew since last aug had one before no response from your company tried calling after 6min it hangs up and sent emails, no reply just got warranty in the mail 401/2021 the day its due but the coupon was for 08/20/2020. So i tried to get it on line now your company want over 300 dollars, when my coupon was for 1 year at 156. Contacted before and they wanted 5 dollars to talk to me to help. Whats going on with this company?
No Specific Amp rating to install Range Model #WEE745HOFS
Purchased your range. Instructions do not state a specific amperage to install. Electrician is asking to know if it is 40 OR 50 amps. The range of 40 to 50 in your instruction booklet does not help; needs to be either one or the other. Thank you very much. (My wife and I are both seniors and military veterans.) Your help to resolve this question deeply appreciated.