1-888-845-4641: Viking Appliances Customer Support Phone Number in USA

We purchased a Viking refrigerator & Viking 6 burner glass top stove 10 / 12 / 2010 when remodeling our kitchen. We did not start using them until they finished the remodeling, all most one year later. May 10 / 2013 you paid Seasonal Comfort to replace the lower evaporator (it was leaking). Then March 12 / 2014 ,you paid Seasonal Comfort to replace the upper evaporator (it was leaking) . Now , the lower evaporator you replaced May 10 / 2013 is leaking again! I think the part you put in it was DEFECTIVE part. The evaporator has no moving part to wear out, it has to be a defective part. I feel you should take care of this problem.

I am 75 years old, I have had alot of appliances in my time none with this many problem ever. I have a GE refrigerator side by side has never had evaporator put in it, I have had it for 30 years. I thought this was a top of the line refrigerator. I feel you should take care of the parts & labor.

Thank you,
James Blackman / 281 620 8976

I am contemplating on purchasing Viking appliances. 30 inch duel range rvdr33025bsslp, Refrigerator rvrf3361ss, microwave Rvmh330ss, and dishwasher vdw302wsss, but I am leary that they are not well built with problems. Service seems to be slow and not very competent. Please advise and give me some input.

We purchased a $17,000 range, double oven and beverage center from Macon Appliance Center in Franklin, NC. Two years later Blossom Gas came out to inspect our appliances and discovered a gas leak coming from the range. A service request was issued and a repair man was sent to our home and ordered a few parts to repair the gas stove. On 10/31 the repairman showed up to replace the parts and we were told that the parts and service were $670.88 due to a 2 year warranty. Needless to say that I am livid as what company has a 2 year warranty for a product that cost this much. I called Viking and they are not willing to compensate us even though we did not take occupancy of our home until 9/21 when the builders finished building our home. And a gas leak tells me that this was a defective part on the range when we purchased it. Even Lowes offers better warranties then this for appliances that cost much less. I will NEVER EVER purchase a Viking appliance again nor will I ever refer them. Beware of this company as they will sell you high end appliances and offer you a warranty that is worth nothing only for them to gauge employees.

I have been trying to call you guys for a few weeks now and can’t get to talk to someone, my fridge is not working. please give me a call 4168784059 my name is mike.

I have had nothing but trouble with the defrost since purchase of the built in fridge. Unable to get a repair call back. would never buy another viking product or recommend viking to anyone.