Steven Shutte sent out technician and charged me twice after I notified him I wanted to discontinue service. My contract was already complete. He hung up on me after notifying me I could no longer use Terminex (ever). He said I had a contract. He needs a new position. Definitely lacks customer service skills. Takes one person to lose or keep a customer.
Steven Shutte unprofessional & rude
Steven Shutte sent out technician and charged me twice after I notified him I wanted to discontinue service. My contract was already complete. He hung up on me after notifying me I could no longer use Terminex (ever). He said I had a contract. He needs a new position. Definitely lacks customer service skills. Takes one person to lose or keep a customer.