JCPenney is an American department store chain with 1095 locations in 49 U.S. states and Puerto Rico. In addition to selling conventional merchandise, JCPenney stores often house several leased departments such as Sephora, Seattle's Best Coffee, salons, optical centers, portrait studios, and jewelry repair.
Most JCPenney stores are located in suburban shopping malls. Before 1966, most of its stores were located in downtown areas. As shopping malls became more popular, JCPenney followed the trend by relocating and developing stores to anchor the malls.
All Contacts
Here are all the ways to contact JCPenney customer support, added by users like you. Some offer better help than others, click for details about customer service and more.
Displaying total of 5 customer service contacts.| Customer Service Contacts | Department | Region | |
|---|---|---|---|
| 1-800-322-1189Toll free | Customer Service | USA | view |
| https://twitter.com/askjcp | Customer Support | USA | view |
| https://www.jcpenney.com | Customer Service | USA | view |
| https://www.twitter.com/jcpenney | Customer Service | USA | view |
| https://www.facebook.com/jcp | Customer Service | USA | view |